A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry

A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry

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TRB's Transit Cooperative Research Program (TCRP) Report 141: A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry explores the use of performance measurement and benchmarking as tools to help identify the strengths and weaknesses of a transit organization, set goals or performance targets, and identify best practices to improve performance.Delivered service quality measures. CHAPTER 4 Benchmarking Methodology. Table 11. Service characteristics measures. Transit Service Characteristics The service characteristics measures available from FTIS (Table 11) describe the size anbsp;...


Title:A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry
Author:
Publisher:Transportation Research Board - 2010
ISBN-13:

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